Cookie Policy

Cookie Policy

Last updated: 30 October 2025

What are cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

How we use cookies

At Yompi, we use cookies to:

  • Keep your shopping cart working - so items stay in your basket while you browse
  • Remember your preferences - like your cookie consent choices
  • Understand how visitors use our site - to help us improve your experience
  • Show you relevant content - including ads for our dog supplements when you're browsing elsewhere online

Types of cookies we use

Essential cookies (always active)

These cookies are necessary for our website to function properly. They enable core features like adding products to your cart, checking out securely, and maintaining your session. You cannot disable these cookies as the website won't work without them.

Examples: Shopping cart functionality, secure checkout, session management

Analytics cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information about pages visited, time spent on site, and how you found us. This helps us improve Yompi for everyone.

Examples: Google Analytics, page view tracking, bounce rate analysis

Marketing cookies

These cookies track your browsing activity to show you relevant Yompi ads on other websites and platforms. They also help us measure the effectiveness of our advertising campaigns.

Examples: Facebook Pixel, Google Ads remarketing, conversion tracking

Third-party cookies

We work with trusted partners who may also set cookies on your device:

  • Shopify - Powers our e-commerce platform
  • Google Analytics - Helps us understand site usage
  • Meta (Facebook/Instagram) - Enables social media advertising
  • Google Ads - Supports our advertising campaigns

These partners have their own cookie policies which we encourage you to review.

Managing your cookie preferences

You can control and manage cookies in several ways:

Through our cookie banner

When you first visit our site, you'll see a cookie consent banner where you can accept or reject non-essential cookies.

Through your browser settings

All modern browsers allow you to:

  • See what cookies are stored
  • Delete existing cookies
  • Block all or specific cookies
  • Set preferences per website

Please note: Blocking essential cookies will prevent the website from working correctly.

Browser-specific guides:

Opt out of interest-based advertising

You can opt out of personalized ads through:

How long do cookies last?

  • Session cookies - Deleted when you close your browser
  • Persistent cookies - Remain on your device for a set period (typically 30 days to 2 years) or until you delete them

Updates to this policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We'll update the "Last updated" date at the top of this page when we make changes.

Questions?

If you have any questions about how we use cookies, please contact us at:

Email: care@yompi.co.uk
Mail: We are Yompi ltd, Lytchett House, 13 Freeland Park, Poole BH16 6FA

You can also review our Privacy Policy for more information about how we handle your personal data.

🐾 At Yompi, we're committed to being transparent about how we collect and use information. We only use cookies that help us provide the best possible experience for you and your furry friend.